Return Authorization Form

Please fill out the following form to begin the RMA process. We do not require or issue RMA numbers. If you require a repair quotation prior to sending your unit, please send us an email request. Once submitted, you will be taken to the Shipping Instruction page to complete the process.

Note: Please provide nature of problem(s) including operating mode of unit when problem occurred and battery type being serviced at the time. If this is a CASP product, please include cable number and function in process at time of failure.
Example: CASP/2000L unit beeps continuously with power on, but no battery connected after sitting idle for several hours.
Thank you!