RMA FORM

Return Authorization Form

Customer/Company Name

Contact Name

Telephone Number

Email Address

Fax Number

Model Number

Serial Number

Warranty Status

Reason for Service

Description of Problem(s):

Note: Please provide nature of problem(s) including operating mode of unit when problem occurred and battery type being serviced at the time. If this is a CASP product, please include cable number and function in process at time of failure.
Example: CASP/2000L unit beeps continuously with power on, but no battery connected after sitting idle for several hours.
Thank you!

Purchase/Repair Order

Return Shipping Address

Return Shipping Method

Return Shipping Account Number

Comments/Special Instructions or Requests

Shipping Instructions:

The following documentation must accompany a unit being returned for repair:

Copy of this Return Authorization Form
Your Purchase/Repair Order

The following documentation is optional but will assist with your repair:

Any failure or performance reports
Detailed information regarding failure, including circumstances and variables
Any other information you feel is relevant to the repair of your unit

Please ship your unit prepaid and insured to:

Christie Distribution & Service Center
Marvel Aero International, Inc.
20381 Lake Forest Drive, Suite B3
Lake Forest, CA 92630 USA
Attn: Service Department

Use FILE, then PRINT to print out this form and include with your equipment.

RETURN TO HOME PAGE

Questions:
Please send an email to info@christiecbs.com or call 949-829-8264 - thank you!